Is PitCrew for advisors or for operations?
Both. Agents handle the work around clients (requests, meeting follow-ups, proposals) and carry it through to trading, operations and billing. Advisors approve what touches their clients; operations sees every step. One platform, one history for every request.
We already use a meeting notetaker. Do we replace it?
No. Keep it. PitCrew takes the notes or summary it produces and does the work that follows: CRM updates, staff tasks, the client email draft, the paperwork, and the operations steps behind them.
How long until we're live?
5 working days from data access to the first production run. Our experts embed with your team, configure the platform to your rules, and test on your real data. The clock pauses when we are waiting on access from your side.
Who builds the workflows, you or us?
Either. Most firms have us build and deploy the workflows, and their team operates them from day one. Firms with their own engineering and analyst teams have us deploy the platform in their environment and build their own. Same platform underneath, and neither way is the junior option.
Do we need to replace our existing systems?
No. PitCrew connects to your existing stack via API. Schwab, Fidelity, Pershing, Orion, Salesforce, Tamarac, and 40+ others. No rip-and-replace.
Is our data secure, and where does PitCrew run?
SOC 2 Type II certified. Your firm gets its own private deployment, in your cloud account (AWS, GCP or Azure) or in ours, and nothing is shared with any other firm. Data is encrypted at rest (AES-256) and in transit (TLS 1.2+). Your data is never used to train AI models, and the models keep nothing after each step. The run history (what ran, what it found, who approved it) stays in your firm's private deployment, for your team to review.
What types of firms use PitCrew?
Wealth management firms (RIAs and broker-dealers), family offices, RIA aggregators, fund administrators, asset managers, banks and credit unions, insurers, private equity and private credit firms, venture capital firms, and pension funds and endowments.
How is PitCrew different from general AI tools?
General AI tools require your team to build and maintain every workflow from scratch. PitCrew ships with ready-made workflows grounded in how financial firms actually run, and every run is traceable: what ran, what it found, and who approved it. You get a platform and a team, not just software.
What happens after deployment?
You keep the configured platform with all agents running in production. Your subscription covers bug fixes, threshold and rule adjustments, report format changes, approval step changes, failed batch re-runs, proactive monitoring, and platform upgrades. New workflows and new system integrations are separate engagements. For support, email support@gopitcrew.com (US business hours, Monday to Friday).